Questions and Answers for Public Mini Storage Inc. in Des Moines, IA

What are your hours of operation?

Access to your storage unit at our facilities is available 24 hours a day, 7 days a week including holidays! Our office hours are Monday through Friday  8:00 am to 4:00 pm and on Saturday from 9:00 am to 11:00 am. We are not open Sundays and some holidays.
Is a storage unit expensive?

Our self-storage solutions are relatively inexpensive with various sizes and prices. We can discuss your storage needs and budget to help find the best solution for your requirements.
What do you suggest for insurance on my possessions?

For peace of mind, we suggest you insure the property in your storage unit just as you would in your home, office, or business. For your convenience, we have helpful information available in our office regarding insurance plans.
When can I access my unit?

You may enter your unit at any time. This means 24 hours a day, 7 days a week, including holidays.
How do I access my unit?

Once we assign you a unit, you have complete control over lock and key. We’ll also assign you a personal gate code to access your unit outside regular office hours.
Do I have to rent for a certain length of time?

No. After the initial move-in payment, units are rented month-to-month. We do require at least a 10-day notice prior to vacating the unit.
Do you require a deposit?

At Clive Storage, Preferred Storage and Fleur Storage there is a $10 administration fee.
Are the units secure?

Yes, each complex has a lighted lot and secure fence. All units are secured with a customer-provided lock. Each complex also has a secure gated entrance with 24/7 electronic monitoring.
Do you have large commercial units?

Yes, we have several units with overhead doors.
What am I prohibited from storing in a unit?

Any hazardous, perishable, or flammable materials such as propane tanks, food, etc.